
The Business Assistant Enterprise is a feature-rich desktop toolbar, with user controls to access your telephony service. The toolbar delivers the following features and benefits to users:

Business Toolbar Assistant
|
Features |
Description |
|
Answer |
Answer Calls |
|
Hold |
Place call on hold |
|
Voicemail |
Send an incoming call to voicemail. Also dial voicemail by clicking this button when the call line is blank no active calls are present |
|
Blind / Consult Transfer |
Blind or consult transfer calls |
|
3-Way Conference |
Initiate or end a 3-way conference |
|
End |
End a call |
|
Call Line Selector |
Selects call line via drop list |
|
Pop-Up Notification |
Transfer to Voicemail, End or answer a call |
Outbound click-to-dial from Outlook contacts
View Live Call History - Last 20 Missed, Received & Dialled Calls
Internet Explorer edition allows users to highlight web page number and right-click to dial
Call notifications with caller identification from the platform and Microsoft Outlook contacts
Basic mouse click call control (answer or soft pickup, end, transfer to voicemail)
Add Microsoft Outlook contact vCards for new incoming callers
Easily change telephony service settings such as Call Forward Allways, Call Forward No Answer, Call Forward Busy, Do Not Disturb, and Remote Office
View group and personal directories
User help functions available during any operation with HTML user manual built into the applications
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